User Terms and Conditions
These Terms and Conditions explain the rules that govern use of Orion Spins’ online casino and sportsbook services. They set out the relationship between us and our users, covering account responsibilities, deposits, promotions and how we handle disputes. By registering or using our site you accept these terms and any additional rules that apply to specific features, promotions or games.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share login details or allow others to use your account. We may ask you to verify your identity, address or payment method before allowing withdrawals or where we consider it necessary for security or regulatory checks. If you suspect unauthorised access you must notify us immediately.
Eligibility requirements
To register you must be at least 18 years old and legally permitted to gamble in your place of residence. Only one account is permitted per person, household and payment method. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed, where there is suspected fraud, or where local law prohibits participation.
Acceptable platform use
Users must not use the platform for illegal activity, money laundering, collusion or to exploit technical errors. Abusive, fraudulent or disruptive behaviour is prohibited. We may suspend or close accounts and withhold funds where we reasonably suspect misuse, bonus abuse, chargebacks or breaches of these terms. Reasonable checks and monitoring are carried out to protect users and the platform.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms which supplement these general conditions. Each offer will state eligibility, minimum deposit requirements, wagering or play-through rules, game contribution percentages and any maximum bet limits while bonus funds are active. We reserve the right to amend, revoke or withdraw promotions without prior notice, and to refuse bonus funds where we suspect abuse. Please read individual promotion terms before participating.
Deposits and withdrawals
Accepted payment methods, minimum deposit levels and withdrawal options are shown in the cashier. Deposits should be made only from payment methods in your name. Withdrawals may be subject to identity verification and compliance checks; we may request documentation before processing a cashout. Processing times and limits vary by method and may be displayed in your account. We apply reasonable limits to daily, weekly and monthly withdrawals and may stagger large payouts in line with our payment policies.
Dispute resolution
If you have a query or dispute please contact customer support in the first instance. We aim to respond promptly and investigate concerns fairly. If a dispute remains unresolved you may escalate the matter as indicated in our help centre. Decisions made following a full investigation will be final, subject to any rights you have under applicable local law.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be communicated on the site or via your registered contact details. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically.